Four channels. One customer inbox.
Comrat brings incoming messages from connected business accounts into one workspace. Choose a channel to see its requirements and setup steps before you connect.
Manage Instagram customer DMs in Comrat. Connect a professional account, give your AI agent business instructions and review replies before sending.
Bring WhatsApp Business Platform conversations into Comrat. Learn the connection requirements and review AI customer replies alongside your other channels.
Messenger
Connect Facebook Page messages to Comrat. Draft customer replies with AI, review them in one inbox and keep Messenger conversations alongside other channels.
Telegram
Connect a Telegram bot to Comrat using its BotFather token. Review AI support replies and manage bot conversations alongside your other customer messages.
Start with approval, then choose your workflow.
New workspaces start in Approval mode. Your agent drafts replies using business instructions and conversation context. You review, edit and send them. Optional Auto mode applies to the workspace, so test your instructions before switching it on.
Connecting a channel requires the relevant provider account and permissions. Comrat does not currently query store inventory, change orders or make bookings for you.
Create your Comrat workspace