A little AI. A lot more time for your customers.
Every conversation.AI and you, together.One thoughtful reply.
Meet Comrat, your AI customer inbox. Bring your messages together, let AI draft the reply, and give every customer a little more attention.
THE COMRAT EXPERIENCE
Your inbox and AI.
Better together.
Less switching tabs. More meaningful conversations.
Inbox
4- Sophie Chen2mvia instagram
How do I care for my walnut table?
Draft ready - Oliver James5mvia whatsapp
Thanks for your help!
Replied - Mia Laurent8mvia messenger
Could I speak to someone?
Needs you - Alex Morgan12mvia telegram
What are your opening hours?
Draft ready
A helping hand. In three simple steps.
Connect a channel, give your agent the details, and review its first draft. You stay in control from the start.
- 1
Connect a channel
Connect your business account and bring incoming messages into Comrat. Each channel walks you through the access it needs.
- 2
Tell Comrat about your business
Give your agent instructions, business details and a tone of voice. It uses those instructions and the conversation to draft replies.
- 3
Review replies. Then choose Auto.
Start in Approval mode. Edit and send drafts from your inbox, then switch to Auto when you are ready.
The hard messages still reach you
When Comrat flags a conversation for your attention, you can read the thread and reply yourself from the same inbox.
Comrat answers
- Product and delivery FAQs from your instructions
- Questions about your refund and billing policies
- Routine follow-ups using the conversation context
- Questions covered by the agents you set up
Comrat hands to you
- A message that turns abusive or threatening
- Legal, medical and safety questions
- An account that may have been compromised
- Questions it cannot answer confidently
A plan for your next stage
Start with an inbox, add AI as your conversations grow.
Choose a paid plan from Billing after signing in. Creating an account alone does not start a subscription.
- 1 connected account on any supported channel
- Messages from your connected channel
- You write every reply
- No AI, no drafts
Billed monthly
- Everything in Free
- 2 connected accounts
- Up to 3 agents
- 1,000 AI replies a month
- Approval and Auto reply modes
- Email support
Billed monthly
- Everything in Starter
- 4 connected accounts across supported channels
- Unlimited agents
- 5,000 AI replies a month
- Priority support
A few things you might be wondering
What to expect before you connect your first channel.
Which accounts can I connect?
Comrat supports Instagram professional accounts, Facebook Messenger Pages, WhatsApp Business Platform numbers and Telegram bots. Personal WhatsApp accounts and Telegram profiles are not supported.
Will Comrat send messages without me?
New workspaces start in Approval mode. Comrat drafts a reply for you to review, edit and send. Auto mode is optional and applies to your whole workspace.
How does it learn about my business?
You give each agent instructions: what it handles, your business details and how it should sound. Comrat uses those instructions alongside the current conversation. Keep your instructions up to date when policies change.
Can it check stock or change an order?
Comrat can answer using the information you provide, but it does not currently connect to your store inventory, reserve products or change orders. Handle those actions yourself.
What do I need to get connected?
Instagram and Messenger use an account authorization flow. Telegram needs a bot token, and WhatsApp needs a Business Platform phone number ID and access token. The connection dialog explains each step.
Can I purchase a plan now?
Yes. Sign in and choose Starter or Pro from Billing. Creating an account alone does not purchase a subscription.
Good conversations
start here.
Start with Approval mode and see how Comrat handles your customer questions.
Create your inbox